I didn't receive a bonus, should I contact the bookie?

Bookies will often be slow to credit bonuses, which may tempt you to contact them and ask what is going on.

Contacting the bookie is something that we want to avoid as much as possible. This is because, by contacting them, we may draw attention to the fact that we are matched betting, and quicken a gub.

However, sometimes bookies may not credit a bonus you have earned. In this situation we recommend using the flowchart below as a guide on whether or not you should contact the bookie.